Frequently Asked Questions
Can you schedule multiple captioners for one assignment?
Yes. Ūsked allows you to assign multiple captioners and multiple services on a job.
Can I create recurring jobs in Ūsked?
Yes. You can create new recurring assignments as well as update existing recurring assignments with new information.
Does Ūsked sync with Quickbooks?
Ūsked generates a .CSV file that can be imported into Quickbooks Online or Desktop, using TransactionPro.
Does Ūsked have an captioner app?
Yes. Captioners can search posted jobs, see their current schedule, see all assignment related information, and submit assignments to be paid.
Does the Ūsked App work with iOS and Android phones?
Yes. The Ūsked app is available for both iOs and Android phones.
Where can I download the mobile app?
Does Ūsked pay and bill directly?
No. Ūsked is equip with every report you need to successfully processes payroll and billing invoices, but it does not send and receive payment.
Does Ūsked change with time zones?
Yes. There are timezone options for users and requests. Using this information Ūsked is able to show any request to a user in their own timezone. What each User sees is the correct time for the timezone they have selected on their profile, no need to convert timezones.
Does Ūsked send automatic confirmations?
Yes. Automatic confirmations, cancellations, and paperwork reminders. The communication templates are customizable as well as the ability to manually send any number of templates you create.
Can captioners adjust the time of the meeting if it goes over?
No, not directly. Through the Ūsked app, captioners can notify you that job has gone over or it requires an adjustment.
Is there a limit to users in Ūsked?
There is no limit with in Ūsked!
Can I login from anywhere?
Yes. As long as you have a connection to the internet, you can log-in.
Are there role-specific privileges in Ūsked?
Yes. Please see this page for more information.
Are there limits on how many jobs I can create per month?
No, there is no limit to how many jobs you can create. Depending on your subscription you may incur additional charges.
How long does it take to onboard?
30-60 days until ūlaunch.
Can I create new feature requests?
Yes. Our support center has a request new feature option.
Does Ūsked have a support team?
Yes. Dedicated Ūsked staff are available during business hours to respond to any and all help desk requests.